Effective Date: 19-07-2025
Last Updated: 19-07-2025
Website: www.vnsluxury.com
Company: vnsluxury, 2,14 Pratik mall /Complex Kudasan Gandhi Nagar 382007

vnsluxury.com (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including online payments.

This policy is compliant with applicable Indian laws including the Information Technology Act, 2000 and aligns with best global practices.

We collect the following categories of personal information when you interact with our website:

• Personal Identifiable Information: name, email address, phone number, and billing and shipping address.
• Payment Information: Credit/debit card details, UPI ID, or other payment method details (handled securely via HDFC Payment Gateway).
• Account Information: Login credentials, order history, wishlists.
• Technical Data: IP address, browser type, device information, cookies, and usage data.

We use your information for the following purposes:

To process orders and provide services.

To facilitate secure payments through HDFC Payment Gateway.

To contact you for order confirmations, delivery updates, or promotional offers.

To improve our website, services, and customer support.

To comply with legal obligations and prevent fraudulent activities.

All payment transactions on our website are processed securely through HDFC Bank’s Payment Gateway. We do not store any credit/debit card details on our servers.

HDFC Bank uses industry-standard encryption and PCI-DSS compliance to ensure your data is protected. For further details, refer to HDFC Bank’s payment security policies.

We do not sell or rent your personal data. We may share your information with:

Logistics and delivery partners (to fulfill your order).

Payment processors (HDFC Bank) for transaction purposes.

Government authorities or law enforcement when required by law.

All third-party service providers are bound by confidentiality obligations.

We use cookies and similar tracking technologies to enhance your user experience and analyze website usage. You may control the use of cookies through your browser settings.

We retain your information as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting obligations.

You have the following rights under applicable laws:

Access your data.

Request correction or deletion.

Withdraw consent (where applicable).

Lodge a complaint with a data protection authority.

To exercise these rights, please email us at support@vnsluxury.com

We adopt strict security practices, including encryption, firewalls, and access controls, to protect your personal data from unauthorized access, disclosure, or destruction.

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect data from minors.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy, contact us at:

Email: vnsluxury5@gmail.com
Phone: 8866022209
Address: 2,14 Pratik mall /Complex Kudasan Gandhi Nagar 382007